Maple Ridge - Burnett Street Supportive Housing


Providing safe and affordable housing with supports

In response to the urgent need for more supportive housing in Maple Ridge, BC Housing will be developing 51 units of supportive housing at 11749 Burnett Street for people living at the Anita Place camp and experiencing homelessness in the community.

Supportive housing is a self-contained home with supports provided on-site, to ensure people can achieve and maintain housing stability. Supports include outreach workers, wellness checks, life skills training, employment assistance, and referral to community services and support groups. Residents are connected to counselling, as well as health, mental health, and addiction recovery


Providing safe and affordable housing with supports

In response to the urgent need for more supportive housing in Maple Ridge, BC Housing will be developing 51 units of supportive housing at 11749 Burnett Street for people living at the Anita Place camp and experiencing homelessness in the community.

Supportive housing is a self-contained home with supports provided on-site, to ensure people can achieve and maintain housing stability. Supports include outreach workers, wellness checks, life skills training, employment assistance, and referral to community services and support groups. Residents are connected to counselling, as well as health, mental health, and addiction recovery services.Rendering of what Burnett Street will look like

One of the key factors in making supportive housing a success is proximity to amenities and services as well as accessibility to transit. People experiencing homelessness are already a part of our community; we want to help them find safe and stable housing in the community.

Coast Mental Health

Coast Mental Health will be the building operator, providing 24-hour support to residents. Applicants will go through a thorough assessment process to ensure an appropriate mix of residents with the right supports.

BC Housing and Coast Mental Health will lead the resident selection process, in collaboration with local service providers.

Fraser Health

Coast Mental Health will also work collaboratively with Fraser Health to ensure residents have access to the care they need both at the Burnett site and through community-based care services that encourage connections with local general physicians, residential treatment programs, drug and alcohol counselling, as well as referrals and assessments for other allied health services.

Province-wide response to homelessness

In October 2018, BC Housing opened 53 units of temporary supportive housing at the Royal Crescent site 22534, 22548 and 24556 Royal Crescent.

The Table below a list of total homeless units per capita as of April 1, 2019. It is important to remember, however, that housing for those experiencing homelessness is not allocated on a per-capita basis, but rather is built in response to need. The provincial government is responding based on the need in communities around the province, whether that is building 24 units in Smithers, or more than 700 in Vancouver.


Significant Investments in new supportive housing by the Province

The Province is making significant investments in providing supportive housing for people experiencing homelessness in communities throughout B.C., including through the Supportive Housing Fund and the Rapid Response to Homelessness program. The following link includes the number of supportive housing projects and units in communities that are built or underway through investments by the current government: https://news.gov.bc.ca/releases/2019MAH0048-000449


What's Next?

Join us for one of eight small group discussions during May. These sessions will be a facilitated discussion and our partners at Fraser Health and Coast Mental Health will be taking part to answer your questions. Please click here to register.


CLOSED: This discussion has concluded.

We welcome your questions about this project.

All questions will be responded to within 24-48 hours during BC Housing business hours, Monday to Friday 8:30 am – 4:30 pm.

Important note: To protect your own privacy, please do not include any identifying information such as your name or address.


  • Is there trained staff with a medical background on site to monitor the well being of clients accessing the safe usage rooms and overdoses ? like a nurse or some kind of professional? or does this fall on the shoulders and mental well being of your average support staff/worker who usually receives very little training as far as naloxone , proper resuscitation and identifying different types of drug overdoses?

    tvan asked about 1 year ago

    Coast Mental Health staff have the appropriate training and skills necessary to support tenants living at two modular housing developments in Maple Ridge. The required training, as required by BC Housing, includes, but is not limited to crisis prevention training; First Aid/CPR; mental health first aid training; domestic violence and safety planning; substance use awareness and safety training; and trauma-informed training. Staff also practice harm reduction protocols, which include monitoring tenants within the safe use room available at each modular site. Residents also receive a  variety of health supports, such as the Intensive Case Management team, nurses, mental health workers and psychiatric services.

  • If the Maple Ridge council already voted against this type of shelter on Burnett Street, why would the Provincial government believes they can trump their decision and proceed anyway? Isn't the City paying for the added policing, bylaw and emergency services as a result of this decision by the Province?

    MR Dad asked over 1 year ago

    Burnett Street will not be a shelter – it will be temporary homes with 24/7 supports. The Province is moving ahead with the temporary housing to meet an immediate need in the community that would otherwise result in people remaining on the street, in shelters, or in the tent city. Nothing will change until people have a home and can begin to move forward with their lives.

    We will continue to work with the City on a full spectrum of new affordable housing, including finding an agreed upon location for permanent supportive housing. We are working with the City on a Made-in-Maple-Ridge model based on what we are hearing in the community.

  • Why is BC Housing committed to making the Burnett Street Location "low barrier"? As this location is 650M from an elementary school and a high school wouldn't housing for low-income families or, single parents be better suited to this location?

    MR Dad asked over 1 year ago

    The Province has been opening supportive housing buildings in communities across BC for over ten years and we’ve seen how effective this type of housing can be in helping people address their issues, for some those include mental health and substance use issues. In the seven months that Royal Crescent has been open, we have seen residents access health services, enroll in addiction treatment programs, and find employment working for local companies. To date four people have transitioned into independent housing.

    The Burnett Street temporary housing – like all other supportive housing buildings – will have both on-site and community-based kinds of support services. The new temporary modular will be staffed 24/7 with supports from Coast Mental Health. These support services – which include access to health services – will be tailored to each individual based on what they need. Residents will be able to access a variety of health supports, such as the Intensive Case Management team, nurses, mental health workers and psychiatric services.

    The immediate need in the community is housing for people experiencing or at risk of homelessness. Some of the tenants will be seniors. Supportive housing sites are considered with respect to proximity to community services (commercial and recreational activities); accessibility to transit; adequate lot size; connections to utilities. People experiencing homelessness are already living in the community – the temporary supportive housing on Burnett Street will provide a place for people to have a home and begin to move forward with their lives. We will continue to work with the City of Maple Ridge on a full spectrum of new affordable housing, including finding an agreed upon location for permanent supportive housing.

  • Employers who work with vulnerable children and adults often require their employees to consent (and pass) a vulnerable criminal record check as a condition of employment. Given the proximity of the Burnett location to both a High School and Elementary School, what safeguards are BC Housing implementing (like a criminal record check) to their residents to protect the vulnerable members of our community?

    MR Dad asked over 1 year ago

    Coast Mental Health -- who will be operating Burnett Street -- requires tenants to sign a crime-free addendum as part of their Residential Tenancy Agreement. This is a responsibility to care for their unit, to respect other tenants, and not violate provisions of the addendum.

    Supportive housing tenants have the same rights as any other residential tenant and are not subject to criminal record checks.  However, applicants are thoroughly assessed prior to being offered tenancy, so that we are aware of any legal restrictions. If the housing places a tenant in violation any restrictions, they would not be offered tenancy.


  • According to Dominic Flanigan, BC Housing, homelessness requires "a partnership approach" with municipalities. Why does the evidence suggest this isn't the case, with examples in both Maple Ridge and Nanaimo? How are the residents suppose to trust BC Housing to manage such a sensitive project when the evidence suggests they can't follow through on working with municipalities on the location? https://nanaimonewsnow.com/2018/11/16/bc-housing-seeking-to-join-high-profile-parksville-supportive-housing-lawsuit/

    MR Dad asked over 1 year ago

    Maple Ridge and Nanaimo are examples of how the Province is moving ahead with temporary housing to meet an immediate need in the community that would otherwise result in people remaining on the streets and in tent cities. The need for temporary supportive housing was one of the housing needs identified by the City of Maple Ridge, although it did not propose a workable site. We will continue to work with the City on a full spectrum of new affordable housing, including finding an agreed upon location for permanent supportive housing.

    The Maple Ridge modulars on Royal Crescent are an example of the temporary supportive housing which helps people move forward with their lives that will go through municipal review and approvals for any permanent development.


  • What are the building rules in relation to noise and light bylaws? Will the neighbours to this new building have peace and quiet, or will they hear shouting all hours?

    MRresident2019 asked over 1 year ago

    Darrell Burnham, Coast Mental Health: We've had concerns that Royal Crescent with some shouting, and so what we've done is actually install some lights, better cameras and just recently hired a security service to actually patrol outside overnight. 

    So we expect that we'll be starting that from day one at Burnett Street so that if there's any disturbance outside after hours, we will either tend to it, the security guard would tend to it. And if necessary we'll get the the RCMP to do that. 

    It's been a concern at Royal Crescent particularly in the last month or two since the Anita Camp closed down. And so we've been trying to to tweak it so that we make sure that not only our tenants have quiet enjoyment of their unit, which every right of a tenant, but that the neighbors do as well. 


  • Will the residents be expected to follow curfews? If these rooms will be passed on to new people over time, do the residents have to follow cleanliness rules? Will they be subject to room searches?

    MRresident2019 asked over 1 year ago

    Coast Mental Health: We not have a curfew for our residents. We do suite inspections, probably monthly suite inspections at the start. We wouldn't necessarily do searches unless there was a reason to to do a search of way the right to do a search.

    But really we're looking how well the the unit is taken care of and whether or not people have personal care skills. That's one of the things we'll be looking for how well people manage. You know there are sometimes a tendency for people to hoard things, and so that would be one thing because that could create a safety issue such as a fire hazard or just a trip hazard. So we'll be looking at those as well.

  • I noted that Mr. Flanagan referenced the City of Maple Ridge as being able to answer a question that was asked. Would a rep from the City be able to sit in on any future Q & A sessions?

    Kaye asked over 1 year ago

    Dominic Flanigan, BC Housing: [00:33:31] Absolutely.When we're talking about addressing homelessness it's through a partnership approach, and the municipalities have a real strong role to play in that. We would welcome a representative from Maple Ridge to be part of a future panel like this. [00:33:49][18.1]


  • Will every resident be subject to a mental health, physical health, and substance abuse exam upon arrival? Will supports be put in place right away?

    MRresident2019 asked over 1 year ago

    Darrell Burnham, Coast Mental Health: When we do an intake, we will have some information through the previous application process. BC Housing and our staff will do what we call a Vulnerability Assessment Test which will look at the general vulnerability and needs of each of the residents that are coming in. That gives us some insight, and we'll take a bit of a history of the individual. 

    We will have a nurse in the program to actually look at medical issues and so we can look at what medical issues people may have. And frankly if you've been homeless for a while, you're coming with medical issues. And most of them have been poorly attended to, so that will be a very important issue. We'll also get insight into any mental illness that they may know of, or we think they may have. And so that's where we will work with Fraser Health to make sure that there's a relationship so when people are ready to actually address those issues that they have the resource available. 

    Dominic Flanigan, BC Housing: And I just also want to echo what I think that's a very good question because it speaks to the individualized nature of the support model that Coast Mental Health will be putting in place. Often when you hear about supportive housing, (you hear) that it's a one size fits all. I would argue that actually the housing model that we're talking about is the polar opposite of that. This is a very tailored and targeted approach because it recognizes that there's no single path into homelessness, and so there's no single path out of it as well. Coast provides a very tailored and targeted approach which addresses individual needs. 

    Dan Kipper, Fraser Health:  Could I just add - I'm just picking up on what Darrell was saying around the connection and liaison with Fraser Health - is that some of the individuals in housing need, may even be on our ICM team So that's the Intensive Case Management team, and they they provide support and service to individuals living in the community and potentially in the new housing. And with that team comes a psychiatrist, nurse practitioner, and case manager so there's a lot of additional resources that could be supporting individuals in the monitored housing as well. 



  • Does the mayor and residents who say 'Our City, Our Choice' actually have a choice to decline, hold up or change this housing project?

    UmaSharda asked over 1 year ago

    Dominic Flanigan, BC Housing: From a provincial B.C. housing perspective this project is going ahead, and the project is going ahead because the urgent need in the City of Maple Ridge, because there are people as of tonight who are sleeping either in a tent, in a doorway, or in a shelter. And it's really important that those folks are brought inside as quickly as possible. We also want dialogue with the City of Maple Ridge on with the community of Maple Ridge. Homelessness can be a topic which can act as a lightning rod for a range of issues. I understand issues around safety because we all want to feel safe in our community and on the streets where we live. So it's really important that we do have dialogue with the city of Maple Ridge and with the community.