BC Housing has created 54 homes with support services in the new Crosstown building at 584 Burnside Road East in Victoria. This project represents a major step forward in our efforts to address and prevent homelessness in Greater Victoria.
These new supportive homes will open on April 1, 2025. This building also includes 100 affordable rental homes that opened to residents in February 2025.
About Crosstown Supportive Housing
The supportive homes at Crosstown are deeply affordable studio and one-bedroom apartments for people who are experiencing or at risk of homelessness and need supports to maintain their housing. These include:
24/7 staffing
Meal programs
Life and employment skills training
On-site health and wellness support, including pathways to treatment and recovery
These homes will be offered to people from the local area through a community-based assessment process that matches people’s needs with the support available. This process ensures a balanced mix of residents in the building. BC Housing will prioritize people currently living at temporary supportive housing sites in Victoria. All residents will sign a tenancy agreement and pay rent.
Operator
Victoria Cool Aid Society will operate Crosstown and provide services to its residents. Cool Aid is an experienced operator of supportive housing buildings and shelters in Greater Victoria. Learn more at coolaid.org.
Community Engagement
The Province announced plans for this project in October 2021. Cool Aid hosted a fundraising kick-off in December 2024, followed by a neighbourhood open house.
A caring community can contribute greatly to the success of supportive housing residents. BC Housing and Cool Aid are committed to being good neighbours. We will answer questions and address any concerns quickly and collaboratively.
Questions and Comments
For questions about supportive housing operations, please contact Cool Aid by calling (250)-383-1977or emailing society@coolaid.org.
BC Housing has created 54 homes with support services in the new Crosstown building at 584 Burnside Road East in Victoria. This project represents a major step forward in our efforts to address and prevent homelessness in Greater Victoria.
These new supportive homes will open on April 1, 2025. This building also includes 100 affordable rental homes that opened to residents in February 2025.
About Crosstown Supportive Housing
The supportive homes at Crosstown are deeply affordable studio and one-bedroom apartments for people who are experiencing or at risk of homelessness and need supports to maintain their housing. These include:
24/7 staffing
Meal programs
Life and employment skills training
On-site health and wellness support, including pathways to treatment and recovery
These homes will be offered to people from the local area through a community-based assessment process that matches people’s needs with the support available. This process ensures a balanced mix of residents in the building. BC Housing will prioritize people currently living at temporary supportive housing sites in Victoria. All residents will sign a tenancy agreement and pay rent.
Operator
Victoria Cool Aid Society will operate Crosstown and provide services to its residents. Cool Aid is an experienced operator of supportive housing buildings and shelters in Greater Victoria. Learn more at coolaid.org.
Community Engagement
The Province announced plans for this project in October 2021. Cool Aid hosted a fundraising kick-off in December 2024, followed by a neighbourhood open house.
A caring community can contribute greatly to the success of supportive housing residents. BC Housing and Cool Aid are committed to being good neighbours. We will answer questions and address any concerns quickly and collaboratively.
Questions and Comments
For questions about supportive housing operations, please contact Cool Aid by calling (250)-383-1977or emailing society@coolaid.org.
