Duncan - 260 White Road


Creating healthy, safe, stable homes for people in Duncan

Located at 260 White Road, this new building will offer up to 50 permanent, purpose-built studio apartments to people who are experiencing or at risk of homelessness. The housing will be operated by an experienced, non-profit housing operator that will staff and manage the building 24/7 and provide building residents with support services, including medical health services, mental health and addictions services, food, laundry, and security. Priority would be given to Duncan residents who meet the eligibility criteria. Construction is expected to be complete in early 2021.

We recognize this is a new kind of housing in Duncan. In order to support the successful integration of the building and tenants into the surrounding community, BC Housing, the City of Duncan and other partners invite the community to explore ways to build an inclusive community where everyone has the opportunity for safe and healthy places to live and work.

Neighbourhood Dialogue Sessions

We want to hear from you about how out to support the success of supportive housing in the community. BC Housing, the City of Duncan and other partners will be engaging neighbours and the community in small group discussions to explore ideas for how the community can support the success of this new housing. Due to concerns around COVID-19, BC Housing will be holding small group neighbourhood meetings in a virtual format instead of meeting in person. If you are unable to attend a virtual session, please feel free to reach out to us by email at communityrelations@bchousing.org.

These sessions require registration. Please email communityrelations@bchousing.org with your choice from the sessions listed below:

**NEW SESSION ADDED** Tuesday, August 11 – 6:00pm to 7:30pm (virtual session)

**SESSION FULL** Tuesday, August 11 – 11:30am to 1:00pm (virtual session)

Wednesday, August 19 – 11:30am to 1:00pm (virtual session)

**SESSION FULL** Wednesday, August 19 – 4:00pm to 5:30pm (virtual session)


Creating healthy, safe, stable homes for people in Duncan

Located at 260 White Road, this new building will offer up to 50 permanent, purpose-built studio apartments to people who are experiencing or at risk of homelessness. The housing will be operated by an experienced, non-profit housing operator that will staff and manage the building 24/7 and provide building residents with support services, including medical health services, mental health and addictions services, food, laundry, and security. Priority would be given to Duncan residents who meet the eligibility criteria. Construction is expected to be complete in early 2021.

We recognize this is a new kind of housing in Duncan. In order to support the successful integration of the building and tenants into the surrounding community, BC Housing, the City of Duncan and other partners invite the community to explore ways to build an inclusive community where everyone has the opportunity for safe and healthy places to live and work.

Neighbourhood Dialogue Sessions

We want to hear from you about how out to support the success of supportive housing in the community. BC Housing, the City of Duncan and other partners will be engaging neighbours and the community in small group discussions to explore ideas for how the community can support the success of this new housing. Due to concerns around COVID-19, BC Housing will be holding small group neighbourhood meetings in a virtual format instead of meeting in person. If you are unable to attend a virtual session, please feel free to reach out to us by email at communityrelations@bchousing.org.

These sessions require registration. Please email communityrelations@bchousing.org with your choice from the sessions listed below:

**NEW SESSION ADDED** Tuesday, August 11 – 6:00pm to 7:30pm (virtual session)

**SESSION FULL** Tuesday, August 11 – 11:30am to 1:00pm (virtual session)

Wednesday, August 19 – 11:30am to 1:00pm (virtual session)

**SESSION FULL** Wednesday, August 19 – 4:00pm to 5:30pm (virtual session)

Please share your ideas for how we can support and build an inclusive community where everyone has the opportunity for a safe and healthy place to live.

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  • My program with the Ladysmith Resources Centre Association is Housing Support Services, I am interested to know if this housing could include people from Nanaimo, I have 3 women that are in our encampment that would be interested in applying

    Wendy Asked about 2 months ago

    Priority would be given to residents of the Cowichan Valley, which includes Ladysmith. BC Housing will work with the Ladysmith Resources Centre Association to include residents of the temporary tenting site in the thorough assessment process to ensure an appropriate mix of residents with the right supports live in the housing.

  • I noticed that the question a month ago by jfriesen about the issues with the homeland site was not actually answered. Promises were made yet the site and the surrounding area is a fenced eyesore. If issues similar to that around Warmland were to happen at the White Rd. location, would BC housing consider shutting it down until a review can take place and solutions come up with?

    KevinM Asked about 2 months ago

    People often confuse supportive housing for a shelter. Shelters are an important first step. The primary focus for shelters is to bring people indoors to get warm, access food and get the support they need to move into housing. As opposed to operating like a shelter on a first come first serve basis, the White Road supportive housing development will provide long-term rental units for people experiencing or at risk of homelessness who need support with varying health and personal challenges and needs. Supportive housing  provides a home with access to on-site supports to ensure people can achieve and maintain housing stability. Residents have access to their own self-contained studio apartment. All residents sign either a program or tenancy agreement and  participate in programming based on an individualized case plan. All residents are able to access the services provided by non-profit housing operators, such as  life-skills training, and connections to primary health care, mental health and/or substance use services.

  • I have a few a questions. 1.) Will the supportive housing unit allow residents to use substances on site? Will BC Housing provide a specific smoking area to prevent people smoking and dumping their refuse on the street? 2.) How will BC Housing manage the guests of residents from taking up residence outside the building and damaging the surrounding area? 3.) Will BC Housing provide tenants, their guests and staff areas to park on the property? There is extremely limited street parking space on white road already. 4.) Are residents of the supportive housing unit expected to be working and paying rent? Or will the housing unit be completely filled with persons on social income assistance?

    JD Asked about 2 months ago

    1.    We take a harm reduction approach, which means staff is available to support any residents who are in various phases of substance use and the building will be set up with the ability to provide a safe consumption space for residents only, to ensure the safety of residents who are active substance users. When tenants are ready to make a change, staff on site will connect them with the appropriate support services. Outdoor amenity space will be provided for residents on the property. 

    2.    BC Housing and the operator are committed to being a good neighbour in developing new supportive housing that is an asset to the community. Giving people stable housing and access to supports keeps them off the street. Drop in services at supportive housing sites are not provided, nor is there any reason why people would be loitering outside. Both staff and residents are committed to keeping the property and neighborhood maintained with a daily clean-up, just as any other resident in the neighborhood.   

    3.    Supportive housing typically has a low demand for parking because many residents do not have vehicles. Traffic generation from supportive housing tends to be low and is mainly driven by staff who work in the building. The building will have a number of parking spots included in the design plans for staff, visitors and residents.

    4.    People who apply to live in the housing would need to meet eligibility requirements around income; all residents will pay rent. Residents may have various sources of income, including employment, disability, pensions, or social assistance. 


  • Why is $1.2Billion being spent on housing people who are homeless instead of investing more money back into mental health care, to prevent people from ever becoming homeless in the first place? Why are our tax dollars being pissed away on bandaid solutions, rather than addressing the root causes of homelessness?

    jfriesen Asked about 2 months ago

    People experiencing homelessness are not a homogenous group and have many different pathways into homelessness – they may be seniors, people with disabilities, people who have jobs but no housing, people who are working through mental health concerns and/or substance use. 

    That’s why supportive housing tailors its response to clients, to help them maintain their housing. This housing will bring in supports and services that people who are homeless or at-risk of homelessness in your community need. We believe that everyone deserves access to secure housing. BC Housing’s goal is to provide programs and services for residents that seek to break the cycle of homelessness. Our supportive housing buildings are operated based on the widely recognized and proven Housing First (learn more: https://www.homelesshub.ca/about-homelessness/homelessness-101/housing-first) model. In order to help people, we need to first give them a safe and secure place to sleep, food to eat, and access to services so that they can move forward with their lives.

    Supportive housing is also less costly for taxpayers than doing nothing. 

    - On average, a person experiencing homelessness with addictions and/or mental illness used $55,000 per year in health care and/or corrections services, compared to $37,000 for a person in supportive housing.

    - A 2019 B.C. study showed that supportive housing residents, when compared to emergency shelter clients, were 64% less likely than emergency shelter clients to use ambulance services and experienced 50% shorter hospital stays.


  • White Rd is a tiny community that is cut off from the rest of town by traffic, and geography. We are not just part of Duncan, we are really our own little bubble of neighbours. There's less than 30 homes in this community. If the idea of this housing is to integrate the residents into the community, how does anyone expect that to work if you are housing more people there than there are in the community already?

    jfriesen Asked about 2 months ago

    We understand your concerns regarding additional density in this area. BC Housing and the operator will be committed to being a good neighbour in developing new supportive housing that is an asset to the community on White Road and in the broader Duncan area.

  • 17 days ago you were asked "Will the questions and answers from all sessions be posted for all to see as we have three different times and days?" You posted the question, and did not answer it. Please answer the question.

    jfriesen Asked about 2 months ago

    A summary of themes from the discussions will be posted on this page, above.

  • Your study that shows property values aren't effected by supportive housing is obviously biased, and leaves out the main concern that everyone has. The numbers in the study show the percentage of change in property value after the housing is opened, but does not show what the actual effect of the housing is. Where is the comparison of property values before the housing is announced, and after it opens?

    jfriesen Asked about 2 months ago

    The research that BC Housing commissions aims to provide a deeper understanding of housing data from communities across British Columbia. I invite you to take a look at our research library, on our website: https://www.bchousing.org/research-centre   

    This supplement series (https://www.bchousing.org/publications/BK-Case-Study-Community-Acceptance-Overview-Supplement.pdf) to the community acceptance case studies shows how the property values in the neighbourhoods surrounding the case study sites may have changed over the years, including a comparison to each city’s average property value trends.

  • Most, if not all residents will be on some sort of social assistance. This facility will allow for residents to possess and use drugs on the property. Drugs addictions are not cheap. I am not aware of any social assistance that specifically pays for street drugs. So where are you expecting the residents to get the money to fund their drug use?

    jfriesen Asked about 2 months ago

    People who experience homelessness are as varied as any other neighbour. They may be seniors, people with disabilities, people who have employment but no housing, people who are working through mental health concerns and/or substance use. All residents in supportive housing have made a choice to work towards living a healthy, stable life.

    BC Housing’s supportive housing buildings are operated based on the widely recognized and proven Housing First model. Residents of supportive housing live independently and will make their own lifestyle choices but will be encouraged to consider more healthy options. They will have access to the on-site and community support services they need.

    BC Housing does not discriminate against a person based on their level of need. Residents will be assessed to ensure they are matched with the right level of support services they need to remain housed and live a more healthy, stable life. We take a harm reduction approach, which means staff is available to support any residents who are in various phases of substance use and the building will be set up with the ability to provide a safe consumption space for residents only, to ensure the safety of residents who are active substance users. When tenants are ready to make a change, staff on site will connect them with the appropriate support services.

    BC Housing and the operator are committed to be a good neighbour in developing new supportive housing that is an asset to the community. Giving people stable housing and access to supports keeps them off the street. 


  • The back half of 260 White Rd is a low point, and often floods. Is there even a plan in place to build on this site? Are you intending to level the site before building, and if so, are you going to compensate the low lying properties around the perimeter for the flooding that will cause? Did anyone even actually look at this property before buying it? The logistics of the type of construction you are planning on this street, and this particular location makes it seem like no one did any due diligence ahead of time.

    jfriesen Asked about 2 months ago

    These factors are reviewed as part of the development process. BC Housing has a dedicated Development team to ensure due diligence is completed.  

  • We are constantly told about how the housing project in Parksville has been a great success, and there's no problems there. But the people who actually live around it tell a different story. There have been several issues with drugs being stashed on neighbouring properties, theft, and all sorts of garbage being left in the neighbourhood. The police and bylaw enforcement have had to increase their presence in the area, and ambulances are a regular sight at that location. How is a narrow, dead end street, with the only access point being a very tricky intersection supposed to handle those needs?

    jfriesen Asked about 2 months ago

    The suitability of this site for supportive housing has been thoroughly considered, including proximity to community services (health services, commercial and recreational activities); accessibility to transit; adequate lot size; connections to utilities; and compatible land use policies. 

    Security is part of the 24/7 on site supports listed as part of the facilities operations. Staff will be on-site and available to respond directly to any concerns that arise in a timely manner.