Nanaimo - 250 Terminal Avenue – Affordable Rental and Supportive Housing

Illustration of Housing

250 Terminal Avenue is currently the home of Newcastle Place. This temporary supportive housing is operated by Island Crisis Care Society.

BC Housing owns this site. The proposal is to build approximately 50 new permanent purpose-built supportive homes.

In the longer term, affordable rental homes will also be built on site. These will be homes for families, seniors and people with disabilities. There will be about 40 homes.

Depending on community discussion and review of the building placement, rezoning may be required.

We want to continue the conversation about the housing at 250 Terminal Avenue with the community. We will reach out to discuss the next steps in the process and provide opportunities for further engagement.

What is supportive housing?

Supportive housing provides secure homes with support services to allow residents to shift to a more stable and healthy life. Staff will be onsite 24/7.

All residents will:

  • Currently live in Nanaimo
  • Apply to live in the building
  • Pay rent
  • Sign a program agreement (like a tenancy agreement)

Island Crisis Care Society would manage day-to-day operations of the supportive housing. They will provide supports to residents. Supports could include medical, mental health, life skills, and addictions services, as well as food and laundry.

An operator has not yet been selected for the affordable housing.

Virtual Neighbourhood Meeting

BC Housing and its partners hosted online virtual neighbourhood meetings on July 30, to share information about the plan for 250 Terminal Ave., answer questions and collect community feedback with the public. Please view video recording of the event below.


Please send your questions and comments through the Q&A tool below. We welcome your feedback.

Community Advisory Committee

A Newcastle Community Advisory Committee (CAC) led by Island Crisis Care Society is currently operating for the existing housing, with representatives from BC Housing, Island Health, the City of Nanaimo, community partners and community members. CACs are a great way to work together to successfully integrate the new buildings and residents into the community. The existing CAC would pause after Newcastle residents are relocated and would resume once the new purpose-built permanent supportive housing is closer to opening.

250 Terminal Avenue is currently the home of Newcastle Place. This temporary supportive housing is operated by Island Crisis Care Society.

BC Housing owns this site. The proposal is to build approximately 50 new permanent purpose-built supportive homes.

In the longer term, affordable rental homes will also be built on site. These will be homes for families, seniors and people with disabilities. There will be about 40 homes.

Depending on community discussion and review of the building placement, rezoning may be required.

We want to continue the conversation about the housing at 250 Terminal Avenue with the community. We will reach out to discuss the next steps in the process and provide opportunities for further engagement.

What is supportive housing?

Supportive housing provides secure homes with support services to allow residents to shift to a more stable and healthy life. Staff will be onsite 24/7.

All residents will:

  • Currently live in Nanaimo
  • Apply to live in the building
  • Pay rent
  • Sign a program agreement (like a tenancy agreement)

Island Crisis Care Society would manage day-to-day operations of the supportive housing. They will provide supports to residents. Supports could include medical, mental health, life skills, and addictions services, as well as food and laundry.

An operator has not yet been selected for the affordable housing.

Virtual Neighbourhood Meeting

BC Housing and its partners hosted online virtual neighbourhood meetings on July 30, to share information about the plan for 250 Terminal Ave., answer questions and collect community feedback with the public. Please view video recording of the event below.


Please send your questions and comments through the Q&A tool below. We welcome your feedback.

Community Advisory Committee

A Newcastle Community Advisory Committee (CAC) led by Island Crisis Care Society is currently operating for the existing housing, with representatives from BC Housing, Island Health, the City of Nanaimo, community partners and community members. CACs are a great way to work together to successfully integrate the new buildings and residents into the community. The existing CAC would pause after Newcastle residents are relocated and would resume once the new purpose-built permanent supportive housing is closer to opening.

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  • I live in the Boundary project, and have found it difficult to live here the last 4+ years. Here we have a floor for women and two floors for supportive housing. This mixture of people creates an unhealthy community, specifically people living clean lifestyles, who also have mental health issues. I can't leave either, because if I did there would be no appropriate housing for me to move to. With the renovation of 250 Terminal, I am concerned that building both supportive and affordable housing together will create the same issues that the Boundary Project currently has. I would suggest having this site develop affordable, clean housing for people with disabilities. There are other lots in Nanaimo to build supportive housing. Also, with all the supportive housing being developed, I would also suggest developing more detox and treatment beds here in Nanaimo. Housing is a good step to providing choices to our residents, and expanding services is also essential.

    Lori Thomas asked 5 months ago

    The proposed purpose-built supportive housing units will be for residents of Nanaimo who are experiencing or at risk of experiencing homelessness, including seniors, families, and/or people with disabilities.  

    Most residents of the new supportive housing will be coming from the existing temporary housing developments at 250 Terminal and 2020 Labieux and are therefore already established residents in the area. 

    Every potential resident is considered on an individual basis to ensure that the housing and services provided by the program match the support services they have self-identified and need, such as life skills training, employment assistance, and help with accessing a range of social and health care services. We are pleased to hear from Island Crisis Care Society, the non-profit operator for the temporary supportive housing currently at Newcastle Place at 250 Terminal Ave, that there has been close to an 80% uptake on services since opening. This means that 80% of program participants have moved forward with some sort of treatment plan during their time, including detox and substance use treatment, mental health treatment and other supportive services. 

    The affordable rental housing will be a future development following the development of the new supportive housing – which is anticipated to will be in operation in early 2022. The affordable rental housing would be similar to any other form of multiple family housing with the only difference being rents are geared to the tenant’s income. Affordable housing will be available for families, seniors, students or single adults.  

  • Hello, I’d like to be notified about the meeting on July 30 please. I am a resident on Vancouver Ave.

    KMain asked 9 months ago

    On July 30th, BC Housing, Island Crisis Care Society and community partners will host a virtual neighbourhood meeting regarding the proposed permanent, purpose-built supportive housing at 250 Terminal Avenue N. 

    There will be two sessions: 10:30am-12:00pm or 7:00-8:30pm. Registration information is available online at https://letstalkhousingbc.ca/nanaimo-250-terminal-ave.  Please register for the time slot of your preference.